I’m officially depressed. One of my many laborious tasks is data entry and data analysis for customer feedback forms. It’s just me doing this, so I know exactly what is used for analysis and what questions/responses are useful. So when I’m having to input data to a spreadsheet it just seems so utterly pointless to be filling in certain details like addresses, phone numbers, comments etc when I know for a FACT that no-one is ever going to look at these again. I’ve said this to my boss but apparently it’s just what they’ve always done – change is an alien concept to them it seems.
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